The world of short-term rentals (STRs) is booming! More and more people are jumping in, hoping to make some extra income. But here’s the thing: managing a rental property is way more work than most people think. There’s a lot to handle—guest communication, cleaning, repairs, and marketing. This leads to a big decision: Should you hire a co-host or a property manager?  

It’s a really important question. The choice you make can seriously affect your profits, how happy your guests are, how much you have to work, and how much control you have.  

I’m here to break down the differences between co-hosts and property managers. I’ll give you the info you need to make the best choice for your business.

Co-Host vs. Property Manager: What’s the Difference?

To make the right call, you’ve got to understand exactly what each role involves. Both co-hosts and property managers help STR owners, but they do it in different ways.  

The Co-Host: Your Helpful Assistant

Think of a co-host as your assistant or partner. They share the work of managing your rental. Co-hosts can be anyone—a friend, a family member, or someone you hire.  

What does a co-host do? It can vary. You and the co-host agree on the tasks. Usually, they help with:

• Listing your property online  
• Keeping the calendar updated  
• Setting prices  
• Talking to guests  
• Handling reservations  
• Coordinating check-in and check-out  
• Getting the property ready for guests  
• Arranging cleaning and repairs  
• Helping guests during their stay  

Co-hosts often use the Airbnb platform to do their job. But they don’t have access to everything. They can’t see your financial information, like how you get paid.  

The good thing about co-hosts is that they let you hand off some tasks while still keeping control.  

The Property Manager: Your All-in-One Solution

A property manager (PM) is usually a pro or a company that handles everything for you. They take care of all the work involved in running your short-term rental.  

Here’s what a property manager typically does:

• Markets your property  
• Sets prices to maximize income  
• Manages guest communication  
• Handles cleaning and maintenance  
• Manages all the money  
• Makes sure you follow all the rules and laws  
• Offers extra services like design help  

Property managers are a good choice if you want a hands-off investment. They’re especially helpful if you live far away or own multiple properties.  

Co-Host vs. Property Manager: What’s the Best Choice?

So, what’s the big difference between a co-host and a property manager? It comes down to how much you want to be involved.  

Co-hosts are more of a team effort. You can choose what they do and stay in control, especially when it comes to money. Property managers take over everything, giving you less to worry about.  

Why Property Managers Are the Better Choice

While co-hosts can be useful, I believe property managers are the stronger choice for most owners. Here’s why:

• They handle everything: Property managers take care of all the details, from marketing to maintenance. This frees up your time and energy.  
• They maximize your profits: Property managers are experts at setting prices and attracting guests. This can lead to more bookings and higher income.  
• They provide peace of mind: Property managers ensure your property is well-cared for and complies with all regulations. This reduces stress and protects your investment.  

The Dark Side of Co-Hosts: A Cautionary Tale

I’ve heard some real horror stories about co-hosts. One that sticks with me is about a property owner named Sarah. She decided to hire a co-host to save money. At first, things went smoothly. But then, the co-host’s performance started to decline.

“The cleaning was subpar, and guests frequently complained about the property’s condition,” Sarah recounted. “I even received a noise complaint from a neighbor!”

The co-host’s lack of professionalism not only led to negative reviews but also directly impacted Sarah’s income.

“My bookings decreased, and I was losing money,” she said. “The stress of constantly following up with the co-host and dealing with guest complaints was overwhelming.”

Sarah’s experience highlights a crucial point: While co-hosts might seem like a cost-effective solution, they can sometimes lead to more problems than they solve. The lack of standardized processes and professional accountability can result in inconsistent service, unhappy guests, and ultimately, financial losses for the property owner.

Make the Smart Choice for Your STR Success

The decision to hire a co-host or a property manager is a critical one. While co-hosts may seem appealing due to their lower costs and flexibility, property managers offer a comprehensive and professional solution that can save you time, maximize your profits, and provide peace of mind. Sources and related content