Are STR Complaint Hotlines Actually Working? Inside the Enforcement Experiment Cities Are Running in 2026
Summit County, Utah received 18 STR complaint hotline calls in two months. Nashville logged 388. Portland converted only 46% of…
Investigative Writer & Community Impact Correspondent
I came up through the investigative beat at a metro newspaper, where I learned early that the most important stories are usually the ones someone would rather you not write. I spent years covering housing, zoning, and urban issues before the STR boom pulled me in. It was the perfect collision of everything I care about: housing, community, money, and power, all tangled together in ways that deserved scrutiny. What I do now is pretty straightforward. When a new regulation passes, I go find out if it is actually working. I talk to the families who lost their rental income, the neighbors who finally got some quiet back, and the investors who found a workaround before the ink was dry. I sit through city council meetings, knock on doors, and read every public record I can get my hands on. Then I write it up so people know what is really happening, not just the press release version. I have been told I am relentless, and I will take that as a compliment. But the part of this work that matters most to me is making sure every voice gets heard, the long-time resident, the new host, the tenant facing displacement. These are complicated stories with real people at the center, and I think they deserve someone willing to dig until the full picture comes into focus.
Summit County, Utah received 18 STR complaint hotline calls in two months. Nashville logged 388. Portland converted only 46% of…
A Los Angeles Superior Court judge ruled that Hermosa Beach cannot enforce its short-term rental ban in the California Coastal…
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Airbnb wants Boston to create a special event exemption for the 2026 FIFA World Cup, but the city is holding…
New York's statewide STR sales tax has been fully operational since March 2025. Platforms collect it, but hosts with direct…
Most cities that pass STR ordinances never enforce them. We analyzed court filings, compliance data, and enforcement budgets to identify…
Kearny, NJ expanded its STR ban to cover multifamily buildings less than three miles from MetLife Stadium. At least 75…
Three Martha's Vineyard towns are heading to Town Meeting with STR ordinances that range from one-property caps to full deregulation.…
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