Privacy Policy
Last Updated: December 28, 2025
This Privacy Policy describes how StaySTRA.com (“we,” “us,” or “our”) collects, uses, and shares information when you use our website and services.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, and password when you create an account
- Property Analyses: Property addresses and financial data you enter for analysis
- Saved Properties: Properties you save to your account
- Communications: Messages you send to us
Information Collected Automatically
- Usage Data: Pages visited, features used, and actions taken
- Device Information: Browser type, operating system, and device identifiers
- IP Address: Used for analytics and security purposes
- Cookies: Session and preference cookies (see Cookie Policy below)
2. How We Use Your Information
We use collected information to:
- Provide and improve our property analysis services
- Process your account registration and maintain your account
- Send service-related communications and updates
- Analyze usage patterns to improve our platform
- Prevent fraud and ensure security
- Comply with legal obligations
3. Data Sources
Property data displayed on our platform is sourced from:
- County assessor public records
- User submissions and analyses
- MLS listings (where licensed)
- Public deed records
- Google Maps and Street View (for location data and images)
Property information is user-generated or sourced from public records. We do not guarantee accuracy and users should verify all information independently.
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties that help us operate our services (payment processors, email providers, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze site usage (Google Analytics)
- Track anonymous usage before account creation
You can control cookies through your browser settings. Disabling cookies may limit functionality.
6. Data Retention
We retain your information as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at [email protected]
8. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.
9. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us.
10. California Privacy Rights
California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to request deletion. We do not sell personal information.
11. International Users
Our services are hosted in the United States. By using our services, you consent to the transfer of your information to the United States.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website.
13. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
Email: [email protected]
14. Property Owner Rights
Property owners can request updates or removal of property information by contacting us at [email protected]. Please include the property address and your proof of ownership.